(last update December 13, 2017)

Confidentiality of the personal information of our clients is fundamental and a commitment of the Casino da Madeira

1. Collection and processing of user data

There are various circumstances in which we request personal data from a user (“User”) of the website hosted on (“Site”), that is, information that allows the user’s identification or contact (“Personal Data”) : When you subscribe to the newsletter, send us a contact for a conference or event request for your company, or when you send us the spontaneous or requested application form. The Personal Data collected and processed consists of information regarding the name, email address, sex, date of birth, address and telephone number.

In this way, the entity responsible for collecting Personal Data is the ITI – Sociedade de Investimentos Tur√≠sticos in Ilha da Madeira, SA (“Casino da Madeira”), a limited liability company with registered office at Avenida do Infante, 9004-513 FUNCHAL, registered with VAT number 511 008 740 and with the share capital of EUR 8,000,000.00, which in turn comprises the Pestana Group, SGPS, SA (“Grupo Pestana”);

2. Use and purpose of processing user data

Personal Data will be used only for your information on Pestana Group promotions and information (if you subscribe to our newsletter), and for Pestana Group exclusive statistical analysis of marketing.

We also identify technical information about your computer when you visit the pages of our site, such as the IP (Internet Protocol), the operating system and the type of browser (“Usability Information”). We use this information to improve the quality of your visit to our Site, and we will not disclose it to entities outside the Pestana Group without your consent.

Usability Information and Personal Data are designated in this Privacy Policy by “User Data”.

The User Data collected by the Casino da Madeira is not shared with third parties without your consent, except for the shares that appear in the Privacy Policy and for which you consent with the acceptance of the Privacy Policy.

Casino da Madeira reserves the right to transmit any User Data in case of sale or transmission of part or all of its company or its assets, and also between entities that belong to Grupo Pestana. In the event of a User Data transmission to third parties, we will make reasonable efforts to have the transmitter use the collected User Data in a manner consistent with the Privacy Policy.

3. Access to personal data

The Casino da Madeira guarantees the means that allow the access, by the User, to his Personal Data. If you wish to access your Personal Data, you should contact Grupo Pestana on the terms described here.

4. Correction of personal data

The User has the right to request, at any time, the rectification of his Personal Data. To do so, you must follow the stipulated in the terms of the Privacy Policy.

5. Security of user data

In order to ensure the security of the User Data and the maximum confidentiality, we treat the information you have provided us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures.

We will use SSL on all pages where you are asked for personal information, which means that your information will be sent over the internet in an encrypted form. You may find that you are in safe mode when you see a lock or key icon in the lower right corner or the lower left corner of your screen. In addition, you can see that the first characters of the site url will be “https”, indicating that you are accessing a secure server.

However, User Data may circulate on the network without security conditions and may be viewed and / or used by unauthorized third parties. Should this occur, Casino da Madeira is not responsible for the theft, destruction or dissemination of User Data.

6. Use of cookies

When you visit our Site, a small text file (Cookie) is created and saved to your computer’s disk. This file, when recognized, will allow you greater ease and speed in access, as well as the customization of the Site according to your preferences.

Most browsers automatically accept these files (Cookies), but you can delete them or set your lock automatically. In the “Help” menu of your browser you will find how to make these settings. However, if you do not allow the use of cookies, there may be some features that you will not be able to use.

7. Changes to the privacy policy

The Casino da Madeira reserves the right to change the Privacy Policy at any time. In case of modification of the Privacy Policy, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice may still be placed on the Site.

8. Contact and right of exit

If you wish to (i) ask questions / complaints related to the Privacy Policy; (ii) rectify your Personal Data; (iii) cease to receive business correspondence, including emails, from Pestana Group; or (iv) withdraw your consent for the sharing of your Personal Data with third parties, you can do so through

9. Applicable law and forum

The Privacy Policy, as well as the collection, processing or transmission of User Data, are governed by the applicable laws of the Republic of Portugal.

Any litigation arising out of the validity, interpretation or execution of the Privacy Policy, or related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the courts of the district of Lisbon, without prejudice to the legal rules applicable.