Privacy Policy
Confidentiality in the personal information of our clients is fundamental and a commitment of the Madeira Casino.
1. COLLECTION AND PROCESSING OF USER DATA
There may be circumstances in which we request personal data from a user (“User”) of the website hosted on www.casinodamadeira.com (“Site”), that is, information that allows the user’s identification or contact (“Personal Data”).
Accordingly, the personal data controller is ITI – Sociedade de Investimentos Turísticos in Ilha de Madeira, SA (“Casino da Madeira”), a limited liability company with registered office at Avenida do Infante, 9004-513 FUNCHAL, number of legal person 511 008 740 and with the share capital of EUR 8,000,000.00.
2. Usage and purpose of processing user data
Personal Data will only be used for disclosing information about Madeira Casino and the various services offered by it.
We may also identify technical information about your computer when you visit the pages of our site, such as the IP (Internet Protocol), the operating system and the type of browser (“Usability Information”). We use this information to improve the quality of your visit to our Site, and we will not disclose it to entities outside the Madeira Casino without your consent.
Usability Information and Personal Data are designated in this Privacy Policy by “User Data”.
The User Data collected by the Madeira Casino is not shared with third parties without your consent, except for the shares that appear in the Privacy Policy and in respect of which you consent to the acceptance of the Privacy Policy.
3. GENERAL PRINCIPLES APPLICABLE TO THE PROCESSING OF USER DATA
In terms of general principles regarding the processing of Personal Data, Casino de Madeira undertakes to ensure that the User Data processed by you are:
- Object of a lawful, fair and transparent treatment in relation to the User;
- Collected for specific, explicit and legitimate purposes and not subsequently processed in a manner incompatible with those purposes;
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and up-to-date where necessary, all appropriate measures being taken to ensure that inaccurate data, taking into account the purposes for which they are processed, are erased or rectified without delay;
- Preserved in a manner that allows the identification of the User only for the period necessary for the purposes for which the data are processed;
- Treaties in a way that guarantees their safety, including protection against their unauthorized or unlawful treatment and against their accidental loss, destruction or damage, and appropriate technical or organizational measures are taken.
The processing of data made by the Madeira Casino is lawful when at least one of the following situations occurs:
- The User has given explicit consent to the processing of the User Data for one or more specific purposes;
- Treatment is necessary for the execution of a contract in which the User is a party, or for pre-contractual procedures at the request of the User;
- Treatment is necessary for the fulfillment of a legal obligation to which the Madeira Casino is subject;
- Treatment is necessary for the defense of vital interests of the User or another natural person;
- Treatment is necessary for the legitimate interests pursued by the Madeira Casino or by third parties (except if the interests or fundamental rights and freedoms of the User that require the protection of Personal Data prevail).
The Casino of Madeira undertakes to ensure that the processing of User Data is only done under the conditions listed above and with respect to the principles mentioned above.
When the User Data is processed by the Madeira Casino based on the consent of the User, the User has the right to withdraw his consent at any time. The withdrawal of the consent, however, does not compromise the lawfulness of the treatment made by the Madeira Casino based on the consent previously given by the User.
The length of time during which the data is stored and stored varies according to the purpose for which the information is processed.
Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and where there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that led to their collection or subsequent processing, after which they will be eliminated.
4. DATA SUBJETC RIGHTS
4.1. Access to personal data:
The User may at any time request from Casino da Madeira confirmation whether or not personal data concerning him/her is being processed and, if so, the right to access his/her personal data and the following information:
- The purposes of data processing;
- The categories of personal data concerned;
- The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients established in third countries or belonging to international organizations;
- If possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- The existence of the right to request from Casino da Madeira the rectification, erasure or limitation of the processing of personal data concerning the data subject or the right to object to such processing;
- The right to lodge a complaint with a supervisory authority;
- If the data have not been collected from the data subject, the available information on the origin of such data;
- The existence of automated decisions, including profiling, as referred to in Article 22(1) and (4) and, at least in such cases, useful information concerning the underlying logic as well as the relevance and anticipated consequences of such processing for the data subject.
4.2. Rectification of personal data
The User has the right to request, at any time, the rectification of inaccurate Personal Data concerning them.
4.3. Right to erase personal data (“right to be forgotten”)
The User has the right to obtain, on the part of the Casino of Madeira, the erasure of his data when one of the following reasons applies:
- User Data is no longer required for the purpose for which it was collected or processed;
- The User withdraws the consent on which the data treatment is based and there is no other legal basis for such treatment;
- The User opposes the treatment under the right of opposition and there are no prevailing legitimate interests justifying the treatment;
- In case the User Data is treated unlawfully;
- In case User Data has to be erased in order to comply with a legal obligation to which the Madeira Casino is subject;
Under the applicable legal terms, the Madeira Casino is under no obligation to delete the User Data to the extent that the processing proves necessary to fulfill a legal obligation to which the Madeira Casino is subject or for the purposes of declaration, exercise or defense of a right of the Madeira Casino in a judicial process.
In case of deletion of the data, the Madeira Casino communicates to each recipient / entity to whom the data has been transmitted the deletion, unless such communication proves impossible or involves a disproportionate effort for the Madeira Casino.
When the Madeira Casino has made public the User Data and is obliged to delete it under the right of erasure, the Casino de Madeira undertakes to ensure reasonable measures, including of a technical nature, taking into account the technology available and the costs of its application to inform those responsible for the effective treatment of Personal Data that the User has requested the deletion of the links to this Personal Data, as well as copies or reproductions thereof.
4.4. Right to limit the processing of personal data
The User has the right to obtain, on the part of the Madeira Casino, the limitation of the processing of the User Data, if one of the following situations applies (the limitation is to insert a mark in the Personal Data preserved in order to limit its treatment in the future):
- If you dispute the accuracy of the Personal Data, during a period that allows the Casino of Madeira to verify its accuracy;
- If the treatment is unlawful and the User opposes the erasure of the data, requesting, however, the limitation of its use;
- If Madeira Casino no longer requires User Data for processing purposes, but such data is required by the User for the purposes of declaration, exercise or defense of a right in a legal proceeding;
- If the User has objected to the processing, until it is verified that the legitimate reasons of the Madeira Casino prevail over those of the User.
When User Data is subject to limitation, they may only, with the exception of conservation, be treated with the consent of the User or for the purposes of declaration, exercise or defense of a right in a judicial process, to defend the rights of another natural or or for reasons of public interest legally envisaged.
The User who has obtained the limitation of the treatment of his data in the above cases will be informed by the Casino of Madeira before the treatment limitation is annulled.
In the event of limitation of the processing of the data, the Madeira Casino shall communicate to each recipient to whom the data has been transmitted to the respective limitation, unless such communication is impossible or involves a disproportionate effort for the Madeira Casino.
4.5. Right of portability of personal data
The User has the right to receive the Personal Data that concerns him and which he has provided to the Madeira Casino in a structured, current and automatic reading format and the right to transmit this data to another party responsible for the treatment if:
- The treatment is based on the consent or a contract to which the User is a party; and
- Treatment is performed by automated means.
The portability right does not include inferred data or derivative data, i.e. Personal Data that is generated by the Madeira Casino as a consequence or result of the analysis of the data being processed.
The User has the right to have Personal Data transmitted directly between those responsible for the treatment, whenever this is technically possible.
4.6. Right to object to the processing
The User has the right to oppose at any time, for reasons related to his particular situation, the processing of Personal Data concerning him that is based on the exercise of legitimate interests pursued by Casino de Madeira or when the treatment is carried out for purposes other than those for which Personal Data has been collected, including the definition of profiles, or when Personal Data is processed for statistical purposes.
The Casino of Madeira will cease processing User Data, unless it presents imperative and legitimate reasons for such treatment that prevail over the interests, rights and freedoms of the User, or for the purposes of declaration, exercise or defense of a right of the Madeira Casino proceedings.
When User Data is processed for the purpose of direct marketing (marketing), the User has the right to oppose at any time the processing of the data that concern him for the purposes of said commercialization, which includes the definition of profiles in the insofar as it relates to direct marketing. If the User objects to the processing of their data for the purpose of direct marketing, the Madeira Casino ceases processing of the data for that purpose.
You also have the right not to be subject to any decision made solely on the basis of automated processing, including profiling, that has effects in your legal sphere or significantly affects you in a similar way, unless the decision:
- It is necessary for the execution or execution of a contract between the User and the Madeira Casino;
- Is authorized by legislation to which the Madeira Casino is subject; or
- It is based on the explicit consent of the User.
5. PROCEDURES FOR THE EXERCISE OF RIGHTS BY THE USER
The right of access, the right of rectification, the right of erasure, the right to limitation, the right of portability and the right to object may be exercised by the User through the platform available here.
Casino da Madeira will respond in writing (including by electronic means) to your request within a maximum period of one month from receipt of the request, except in cases of particular complexity where this period may be extended to two months.
If requests made by the User are clearly unfounded or excessive, namely due to their repetitive nature, Casino da Madeira reserves the right to charge administrative costs or refuse to act on the request.
For further information regarding privacy and data protection, or if you are unable to exercise your rights through the above mentioned Platform, please contact the Casino da Madeira Data Protection Officer by e-mail: dpo@pestana.com.
6. EXTERNAL LINKS MADE AVAILABLE ON THE WEBSITE (SOCIAL NETWORKS)
6.1. Facebook and Instagram
On the Site there is interactivity with Facebook and Instagram, through a connection to the servers of these social networks, this will allow to identify the website that the user is visiting and possibly store other data, such as the IP address.
If you have your Facebook and / or Instagram session started, the data will be associated with your accounts. For this to happen, the User must end their sessions on Facebook and Instagram before visiting the page.
We further inform you that the processing of personal data carried out by these social networks is entirely at your own risk, and Casino da Madeira cannot be held liable for the processing of data carried out therein.
The information regarding the processing of data made by these social networks is available at their respective Privacy Policies, which may be consulted on the respective websites or applications.
6.2. Twitter
The Site provides an interactivity with Twitter, through its button, establishing a link to the Twitter servers, which will identify the Site that the user is visiting and possibly store other data, such as the IP address.
More information on how Twitter processes data is available here.
We further inform you that the processing of personal data carried out by these social networks is entirely at your own risk, and Casino da Madeira cannot be held liable for the processing of data carried out therein.
The information regarding the processing of data made by these social networks is available at their respective Privacy Policies, which may be consulted on the respective websites or applications.
6.3. LinkedIn
The Website provides an interactivity with LinkedIn, through its button, by establishing a connection to LinkedIn’s servers which will identify the Website you are visiting and possibly store other data such as your IP address.
We further inform you that the processing of personal data carried out by these social networks is entirely at your own risk, and Casino da Madeira cannot be held liable for the processing of data carried out therein.
The information regarding the processing of data made by these social networks is available at their respective Privacy Policies, which may be consulted on the respective websites or applications.
7. USER DATA SECURITY
In order to ensure the security of the User Data and the maximum confidentiality, we treat the information you have provided us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures.
We will use SSL on all pages where you are asked for personal information, which means that your information will be sent over the internet in an encrypted form. You may find that you are in safe mode when you see a lock or key icon in the lower right corner or the lower left corner of your screen. In addition, you can see that the first characters of the site url will be “https”, indicating that you are accessing a secure server.
However, User Data may circulate on the network without security conditions and may be viewed and / or used by unauthorised third parties. Should this occur, Madeira Casino is not responsible for the theft, destruction or dissemination of User Data.
8. USE OF COOKIES
When you visit our Site, a small text file (Cookie) is created and saved to your computer’s disk. This file, when recognized, will allow you greater ease and speed in access, as well as the customization of the Site according to your preferences.
Commonly, cookies are divided between common categories such as:
- Strictly necessary cookies – these are cookies of a technical nature, used to ensure the proper navigation of the website and the proper functioning of all its applications. Also included here are cookies that enable the proper functioning of e-commerce features, as this is an essential component of the service provided. For these cookies consent is not collected, as the Website needs these cookies to provide you with the information society service.
- Preference cookies – used to store information about users, preventing them from having to type this information again. They are used in contact forms and in the process of opening an online account or registration and can be deleted by users at any time. They allow the Site to be customised to users’ needs, namely by memorising the language of origin.
- Analytical cookies – these are used to analyze how users browse our site and identify browsing trends for statistical purposes and improvement actions. These cookies may also help to build individual and collective consumer profiles.
- Advertising cookies – enable the Website to know the user’s browsing habits and show advertising related to their profile, i.e. they allow the Website to manage its advertising effectively, adapting the content to the user. In this context, the Website also uses third-party Cookies for the purpose of advertising the Website’s products and services.
As to duration, cookies can be classified as:
- Session cookies: until the browser closes or the session ends;
- Persistent cookies: stored for longer periods, requiring action by the user in order to delete these cookies.
This Site only installs the strictly necessary cookies to provide its online information society service, meaning, none of the cookies installed are of analytical, preferences or advertising nature. Since these cookies are categorized as strictly necessary, the owner of the Site is not required by law to request consent to its users. However, it still must inform users on which cookies is installing.
Please see below which cookies are being installed and their respective domain and duration:Strictly necessary
| Cookie | Domain | Category | Duration |
|---|---|---|---|
| PHPSESSID | casinodamadeira.com | Strictly necessary | Session |
| pll_language | casinodamadeira.com | Strictly necessary | 1 Year |
| wp-settings-time | casinodamadeira.com | Strictly necessary | 1 Year |
| wp-settings | casinodamadeira.com | Strictly necessary | 1 Year |
The installation of these cookies is carried out on the basis of the legitimate interest of Casino da Madeira, to the extent that without such installation the availability of the Site could be compromised, affecting its performance.
If you wish to delete or automatically set the blocking of cookies that are strictly necessary for the operation of the Website, you can do so in the “Ajuda/Help” menu of your browser. However, if you do not allow the use of these Cookies, you will increase the vulnerability of your equipment to intrusions and security breaches and you may not be able to activate some features provided by the Website.
9. TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
The Personal Data collected and used by the Madeira Casino is not available to third parties established outside the European Union. If, in the future, this transfer occurs for the reasons mentioned above, Casino de Madeira undertakes to ensure that the transfer complies with applicable legal provisions, in particular as regards the determination of the country’s suitability as regards data protection and the requirements applicable to such transfers.
10. CHANGES TO THE PRIVACY POLICY
The Madeira Casino reserves the right to change the Privacy Policy at any time. In case of modification of the Privacy Policy, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice may still be placed on the Site.
11. VIOLATIONS OF PERSONAL DATA
In the event of a breach of data and to the extent that such breach is likely to pose a high risk to the rights and freedoms of the User, Casino de Madeira undertakes to report the breach of Personal Data to the User in question within 72 hours of the incident.
Under legal terms, communication to the User is not required in the following cases:
- If the Casino of Madeira has applied adequate technical and organizational protection measures, and these measures have been applied to the Personal Data affected by the violation of Personal Data,
especially measures that make Personal Data incomprehensible to anyone unauthorized to access such data, such as encryption;
- If the Casino of Madeira has taken subsequent measures to ensure that the high risk to the rights and freedoms of the User is no longer likely to materialize; or
- If communication to the User implies a disproportionate effort for the Madeira Casino. In that case, the Madeira Casino will make a public communication or take a similar action through which the User will be informed.
12. APPLICABLE LAW AND FORUM
The Privacy Policy, as well as the collection, processing or transmission of User Data, are governed by the applicable laws of the Republic of Portugal.
Any litigation arising from the validity, interpretation or execution of the Privacy Policy, or related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the courts of the Lisbon region, without prejudice to the legal rules applicable.
CASINO DA MADEIRA
PALM
Our offer in terms of cocktails will undoubtedly leave you wanting more. Pay a visit to the Palm Bar in the Casino’s game room and taste our signature cocktails.
COPACABANA
The Copacabana is the Cathedral of the Madeiran night. With a sound system, lighting and video projection of excellence, this nightclub is the scene of very lively nights and themed parties.
BAHIA
At the Bahia Restaurant, you can find international shows accompanied by a fine meal.